Pizza Hut

Reviews about Pizza Hut

• 1 / 5

  By Megan Roberts
  I gave this Pizza Hut three weeks notice of a birthday party to be held at this location. I had spoken with them on multiple occasions about what pizzas and drinks were being ordered, clarifying the time of the party and ensuring that a portion of the dine in section would be reserved for us. Upon arrival, 15 minutes prior to the start of the party, the dine in section was not reserved for us and two tables were occupied by other patrons who had yet to be served, let alone order. As guests arrived, drink orders were slow to happen and plates and utensils were not readily available. Pizzas were overdone. I had to serve as the waitress to my party guests ensuring that they received plates and drinks. Several guests ate off of paper towels because plates were unavailable. The restaurant was severely understaffed and the two managers that were working did not offer any support to the rather young wait staff. Those two tables occupied by other patrons within the "reserved" section? When they finished their meal and left the restaurant, their tables were never bussed and cleaned for use by guests. Several patrons of the restaurant simply coming in for carry out orders were waiting 20-30 minutes in the restaurant because their orders were wrong and needed to be fixed.
  
  The issues that I experienced should've been dealt with ahead of time. The space should've been reserved. Cups, ice, plates, utensils, pitchers, drinks should've been set aside ahead of time. Staff should've been prepared for the party guests (since they had advanced notice) in additon to every day customers.
  March 21, 2017
• 5 / 5

  By Brenda ward
  I was very impressed with the Manager (person closing tonight), whose goal obviously is that his Customers are pleased with the food and service. Because I was their last Carry Out Order for the day I was able to observe the Cleanliness of the New Store, as they were closing up shop. I like the look of the New Store and have always enjoyed their Pizza.
  July 15, 2016